# Website checklist

What the card schemes expect to find on your site before Leapa can take it live.

This checklist is to ensure that your e-commerce website conforms to the Scheme rules (VISA/Mastercard) as well as best practices in the industry.

Please see the below key features and use this as a guideline when developing your e-commerce site.

## Product description

Describe the products you are selling; these can include a clear picture of the product, a detailed text about the product, the size, colour, and any other relevant details. This aims to set realistic expectations and avoid potential disputes in future. If you are running any promotions or sales be clear on the terms of the sale and pricing.

## Fulfillment Policies

These include:

-   Refund policy- captures the refund procedure as well as the conditions.
-   Return/Exchange policy- Dictates the procedure for any exchange or return of an item purchased.
-   Cancellations policy- Covers what happens if there is a cancellation of a service booked.
-   Delivery and package protection policy- Covers the delivery fees and timelines.

## Currencies and Pricing

It is of uttermost importance to display the currencies correctly on the website. In addition, at the point of payment(checkout) the amount to be paid must be clearly stated and any other charges (if any) clearly indicated.

## Contact information

Ensure that the website has verifiable contact information i.e., a phone number and a valid email address. Through which your customers can reach you for any questions.

## Physical location

This is extremely important for verification purposes by the customers as well as other partners. Helps build confidence in your customers. So, ensure that the website has a physical location of the business.

## Website security
Please implement **https** on your website. This helps protect the integrity of the
customer data as well as payment information.

## Privacy policy
Clearly publish the privacy policy on the website that touches on the consumer information
and is in line with the GDPR.

## Payment methods accepted
Please display the logos of the payment methods accepted on the site.

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_Generated from the Leapa documentation at leapa.co/docs._