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Frequently Asked Questions
Yes! Leapa accounts are free. No monthly fee. We only make money when you make money, by taking a commission on every card payment. Transfers between Leapa accounts and deposits to bank accounts are also free of charge.
Once a card has been charged, it can take up to 5 business days for the charged amount to reflect on your Leapa available balance. The full amount of your account available balance can be deposited anytime. If deposit is initiated before 3 PM Central Africa Time, the money will be in your bank account the next day.
Leapa handles an extensive list of payment cards for one-time, recurring or installment transactions with unparalleled scalability and security. The cards currently supported on our platform are: Visa, and MasterCard
No website, no worry! Simply create your product page using Leapa features, within the page set prices and descriptions of your products and services. Share your product page with friends on social media. Receive payments in your Leapa Account and grow faster!
When a charge is disputed, we apply a holdback. The holdback amount is equivalent to the transaction amount disputed. If the transaction is successfully disputed (or chargeback filed) against the merchant, the merchant needs to refund (the chargeback amount only) to the credit cardholder. Although there are no additional fees for this operation, the fees of the initial charge won’t be returned to the merchant balance. Otherwise, the payment will be released back to the merchant.
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